Frequently Asked Questions
Q1: When are the different parts of the temple open?
Temple grounds – 9 am to 5 pm Tuesday to Sunday.
Main Hall – 9 am to 5 pm Tuesday to Sunday.
Meditation Hall – 9 am to 5 pm Tuesday to Sunday, unless being used by meditation groups or tour groups.
Pagoda – Weekdays – 9.30 am to 3.00 pm
Weekends – 9.00 am to 4.00 pm
Art Gallery – Weekdays – 10.00 am to 2.00 pm
Weekends – 9.00 am to 3.30 pm
Water Drop Tea House – Weekdays – 10.00 am to 2.00 pm
Weekends – 09.00 am to 3.30 pm
Gift Shop – Weekdays – 10.00 am to 2.00 pm
Weekends – 9.30 am to 3.30 pm
Q2: Are there facilities for the disabled?
Yes, we have toilets for the disabled, as well as ramps to avoid using steps. Those using the ramps are suggested to bring an umbrella in case of rain, as the ramps go under the roof, & there are no roof gutters.
Q3: Can wheel chairs & walkers be taken into the main hall & pagoda?
Yes, they can, but not into the Meditation Hall.
Q4: Do people have to take off their shoes when entering the buildings?
People are kindly requested to remove their shoes when entering the main hall, the meditation hall & the pagoda, unless there are medical reasons not to do so.
Q5: Is the food in the tea house vegetarian?
Yes, all food offered in the temple is vegetarian.
Q6: Is it ok to bring food & drink to the temple?
Yes, but no meat, fish, eggs, or alcohol. Food & drink brought into the temple grounds should be consumed outside, away from the tea house.
Q7: Can people smoke at the temple?
No, smoking is prohibited on the temple grounds.
Q8: Can pets be brought to the temple?
Only guide dogs. The temple is on the edge of a nature reserve, so there is much wildlife, which needs to be left undisturbed.
Q9: Is it ok to feed the wildlife?
No, we kindly ask that people refrain from feeding the wildlife, as animals which eat food which is not part of their natural diet, can contract diseases, causing them suffering.
Q10: Can photographs & videos be taken on temple grounds?
It is ok to take photos & videos from outside the buildings, but photography & videos are not allowed inside the buildings, without prior written permission for special circumstances.
Q11: Can mobile phones be used at the temple?
Yes, mobile phones can be used in the temple grounds, but it is asked that when inside the Main Hall, the Meditation Hall, or the Pagoda, that mobile phones be turned to silent.
Q12: Are children welcome at the temple?
Yes, children are very welcome, but it is requested that children under 12 are accompanied by an adult.
Q13: Can belongings be stored anywhere in the temple grounds?
Yes, there are lockers for storing personal possessions, outside the Meditation Hall, but the temple takes no responsibility for the loss of items stored in the lockers. Valuables should not be stored in the lockers for this reason. Lockers require a $1 coin, which is returned when you unlock the locker. School children are requested to leave their bags on the bus.
Q14: Is there a parking bay for busses/coaches?
In terms of parking a bus, once you enter the through the main gates, take the second right. As you proceed, you will see an eight storey pagoda on your right. Follow the road until you have to turn around. Once the pagoda is on the left, drive just past it & park in the large bay on the left.
Q15: Is it possible to receive a receipt for tour group donations?
Yes, if you make the donation at the start of the tour, at the front office, a receipt can be prepared for you to pick up, from the front office, at the end of the tour.
Q16: Do you have a website?
Yes, the website is www.chungtian.org.au